eBook Help & FAQ

eBooks are taking the reading world by storm!

They're a great way to save time, money, and the environment and you can take all of your favourites with you wherever you go. You don't need to be technologically savvy to read eBooks and you don't even need an e-reader.

Below are answers to some of the most common questions about eBooks. If your question is not answered here, email us at info@woodlakebooks.com or call us at 1.800.663.2775. You can also post questions on our Facebook page!

General Questions

 

Download Questions

 

 

 

 

What is an ePub file?

The ePub file format is one of the most common eBook formats and can be read with a variety of devices and software. The ePub format was created by the International Digital Publishing Forum (IDPF) as a standard for eBooks to promote reflowable text and interoperability in electronic publishing. For more information about the IDPF and its mandate, visit the IDPF website.

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On which devices can I read an ePub file?

You do not need to have a reading device to read eBooks! You can read eBooks on your computer by downloading free software such as Adobe Digital Editions. Download it free here: https://www.adobe.com/products/digitaleditions/

The following is a shortlist of devices and programs that are compatible with ePub:

  • Adobe Digital Editions
  • BeBook
  • Barnes and Noble Nook
  • BookGlutton
  • iPhone and iPad (with the iBooks app)
  • Kobo eReader
  • Mozilla Firefox add-on EPUBReader
  • Sony Reader
  • WordPlayer on Android

For a more complete list of e-reading devices, visit the Wikipedia Comparison of e-Book readers.

The ePub file format that is currently on the website is not supported on the Kindle. However, it can be converted with free software such as Calibre, which can be downloaded here: https://calibre-ebook.com/download

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How do I read an eBook?

Reading eBooks is fun and easy! Did you know you don't even need an eReading device to read eBooks? You can view them right on your computer with free software such as Adobe Digital Editions. Below you will find instructions for how to read eBooks using the most common software and devices.

Adobe Digital Editions

(Note: If you don’t already have Adobe Digital Editions, you can download it free.)

  1. Click on the Library button (top left).
  2. Click on the Library menu then choose “Add Item to Library” and select the ePub file that you would like to add.
  3. Once the book has appeared in your Library, double-click on its title or cover to start reading.

Barnes & Noble NOOK

  1. Connect your NOOK to your computer.
  2. Open up your My Computer folder (Start > My Computer).
  3. You will see a drive called NOOK appear in your My Computer folder. Double click on the NOOK drive.
  4. Drag and drop or copy and paste your ePub file into the “My Documents” folder of your NOOK.
  5. To view the files on your NOOK, go to “My Library,” tap “View My Documents,” and tap “Check for New Content.”
  6. Select the ePub file you just copied to your NOOK and press “Select” to start reading.

For more information, watch this helpful video.

iPhone or iPad

  1. Connect your iPhone or iPad to your computer.
  2. Open iTunes.
  3. Select File > Add File to Library and select the ePub file that you would like to add. Or simply drag and drop the ePub file into the Books library in iTunes.
  4. Sync your device.

For more information, visit the Apple website.

Kobo eReader

  1. Connect your Kobo eReader to your computer.
  2. Select “Manage Library” on your eReader.
  3. A window will pop up asking you to choose an action. Select “Open Folder to View Files.”
  4. In a separate window, navigate to where you have stored the ePub file for the book you would like to add to your eReader.
  5. Drag and drop or copy and paste your ePub file into your Kobo eReader folder.

Sony Reader

  1. Connect your Sony Reader to your computer.
  2. Launch the Reader Library software.
  3. Click on File > Import Files.
  4. Select the ePub file that you would like to add to your Reader and click “OK.”
  5. The file will automatically appear in your library.

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What titles are available as eBooks?

Wood Lake Publishing currently has over 40 titles available as eBooks. View the complete list. Pilgrim Press titles are not available as eBooks at this time. If a title is available as an eBook, the product page will display the print price as well as the eBook price (see below).

eBook available

 

 

 

 

 

 

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Why aren’t all of your titles available in eBook format?

There are a few reasons why many titles are not available in eBook format. Some titles are not available due to copyright restrictions on content included in the text. Wood Lake Publishing is committed to protecting the intellectual property of the artists featured in its books and is working with those artists to ensure that this new digital delivery is distributed in a way that fosters the artistic community.

Full-colour illustrated books, such as The Spirituality Series, are not available as eBooks because the images do not display nicely in ePub format.

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When are new eBooks released?

New eBooks are released as Wood Lake Publishing gains permission to do so. The eBook versions of new titles are released at the same time as their print versions.

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Where is the ePub file I just downloaded?

When you are downloading your ePub file, you will be prompted to either open or save the file. Always choose to save the file (see below). Make sure that you notice where you save the file.

If you cannot remember where the file is saved, go to Start > My Documents > Downloads and then search by date to find the file. You will be looking for a .zip file — not an .epub file — as the website creates a zip file automatically when you download a product.

Always choose to save the file

 

 

 

 

 

 

 

 

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I can’t find my ePub file. Can I download it again?

If you cannot find your ePub file, email info@woodlakebooks.com or call 1.800.663.2775 and Customer Service will reset the website so you can download the file again.

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Why aren't my files working?

If you have purchased a downloadable product – such as an mp3, eBook, or piece of art – your download will be packaged in a zip file. In order to open the file(s), you will need to extract them from that zip file.

To do this, right click on the file and select "Extract All..." This will open the Compressed Folders Extraction Wizard. Click Next to work through the Wizard. If the "Show extracted files" option is selected, the folder where you saved the file will open automatically when the Wizard is finished. Click Finish.

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